Please Click Here for information about the optional certification exams.
Click the button below for the Operations Management Certification Exam:
LESSON 9 - BUSINESS BASICS PART II - OPERATIONS MANAGEMENT, CUSTOMER SERVICE, IS & HR
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Lesson 9 Quiz and optional "Master Certificate in Operations Management" Certification Exam
This is the quiz launch page. When you are ready, click the button below to proceed to the lesson quiz. While taking the quiz you can click on the submit button after you answer the question (which will show you the right answer) and/or click on the submit button at the end of the quiz to show the results. You will then be automatically directed to Lesson 10:
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